Terms of service
Last updated · 2026-07-14
Acceptance
Using wenxing.app and related services means you have read, understood, and agreed to these terms. If you disagree, please stop using the service. Use is restricted to users aged 16+.
Nature of the service
Content on Wenxing — charts, reports, articles, AI chat — is offered for entertainment, cultural reference, and self-reflection only. It is NOT: · Medical diagnosis or treatment advice · Legal opinion · Investment or financial advice · Religious or supernatural promise Do not base major life decisions on this service alone. Consult qualified professionals where relevant.
Accounts & security
· You must provide an accurate email and protect your credentials · Accounts are single-user; do not share · Notify us of suspicious activity · No abuse (scraping, high-frequency requests, reverse engineering)
Pricing & refunds
· Current public sales are USD-only one-time digital reports: R1 Year-Ahead Reflection $6.99, R2 BaZi Dossier $13.99, R3 Compatibility Report $14.90, R5 Three-Year Blueprint $41.99, R6 Ziwei Life Blueprint $69.99 · Payments are processed through Creem hosted checkout; Creem acts as the merchant of record for payment processing, taxes, and receipts, and card data never touches Wenxing servers · Membership subscriptions are not publicly available yet; when opened, the pricing page will clearly show period, price, and an in-product self-cancel path · **7-day refund window**: email support@wenxing.app within 7 days of payment. We reply within 3 business days and process eligible requests · Exceptional cases: if AI generation fails or the PDF cannot be downloaded, we help issue a full refund · Refunds are returned through Creem; timing depends on Creem and the card issuer
Intellectual property
· Chart engines, UI design, and editorial copy are owned by Wenxing · AI-generated report text is licensed to you for personal use; we retain template and methodology rights · Quoting or reposting requires attribution and a link to the original page · Commercial redistribution requires prior written permission
Forbidden conduct
· Circumventing payment · Using the service for illegal, intimidating, or harassing purposes · Uploading someone else's birth details without permission · Identity fraud / sanction circumvention · Running metaphysics-themed scams via our platform
Limitation of liability
To the maximum extent permitted by law, Wenxing and its affiliates are not liable for indirect, incidental, special, or consequential losses arising from use of the service. Our total liability for direct losses is capped at the total amount you paid us in the preceding 12 months.
Termination
· You can request account deletion at any time by emailing support@wenxing.app — we process requests within 3 business days · We reserve the right to terminate access on material breach (with reasonable notice where possible) · Paid reports remain downloadable via email attachment for 30 days after termination
Governing law & disputes
These terms and any dispute are governed by applicable law. Mandatory consumer rights remain unaffected. Please contact support@wenxing.app first; unresolved disputes may be brought before a court or dispute-resolution body with lawful jurisdiction.
Changes
Material updates will be posted on this page with a new effective date and, where appropriate, notified by email. Continuing to use the service after the effective date means the updated terms apply, subject to mandatory law.